Careers

Inside Support Specialist

Centec is a strong, privately held group of companies. With our own subsidiaries on all continents and a network of qualified sales and service partners, we are well established throughout the world and always close to our customers.

Centec LLC, a wholly owned subsidiary of Centec GmbH in Germany, was established in 2000.

Our offices are located in Menomonee Falls, WI, and are responsible for operations in North America, including the USA and Canada.

We have been a reliable supplier and development partner to our customers in the food and beverage industries.

We are looking for an in-house support specialist to assist our team.

The ideal candidate must be energetic, team-oriented, proactive, strive for accuracy, and possess good time management skills. 

The candidate should be able to:

  • Manage several detail-oriented orders in a fast-paced environment
  • Have the ability to multi-task and pay close attention to detail. 
  • Should have interpersonal skills and be able to work with domestic customers, as well as international vendors and partners. 

Job Description

  • Ability to interact with a team to assist customers as well as individually
  • Handle and direct Inbound calls from prospects, existing customers, and vendors
  • Knowledge of all product lines
  • Prepare quotes for customers and sales team and send via e-mail, or telephone
  • Research parts identification necessary to prepare quotes
  • Responsible for receiving, shipping, packing and organizing of all parts for inventory and customer shipments
  • Manage customer order fulfillment and international shipments in a timely fashion
  • Responsible for organization and cleanliness of the warehouse
  • The ability to assist in other areas related to the general operations

Employment Type:

Full-time

Monday-Friday, 40 hours per week

Benefits as health insurance and SIMPLE IRA

Physical Requirements

  • Frequently lift product that weighs 1-75 pounds.
  • Bend while operating a pallet jack and unloading/loading shipments.

Requirements

  • College or associates degree preferred
  • Previous experience with customer service or inventory management
  • Industrial or mechanical background is preferred
  • Excellent interpersonal communication skills
  • Fluent in basic office skills, MS Excel, MS Outlook, MS Word and MS PowerPoint
  • Self-starter, team player, coachable, and reliable

Contact: Centec LLC, Lisa Delano, Email: info@centec-usa.com